Sales Policy

Effective Date: December 13, 2024

At Hazex Jewelry, we aim to provide a seamless shopping experience for all our customers. Our Sales Policy outlines the terms and conditions related to purchasing products from hazex.site. By making a purchase on our website, you agree to the terms of this Sales Policy. Please read it carefully before making any purchase.

1. Order Placement

By placing an order through our website, you are making an offer to purchase products in accordance with our terms and conditions. Once your order is placed, you will receive an order confirmation email that details the products purchased and the total price. This email serves as an acknowledgment of your order but does not confirm acceptance. Hazex Jewelry reserves the right to refuse or cancel an order at any time.

We may contact you for additional information or clarification regarding your order, especially in cases of discrepancies or payment issues.

2. Pricing

All prices displayed on hazex.site are in U.S. dollars unless otherwise specified. Prices are subject to change without notice. We make every effort to ensure that the prices listed on our website are accurate. However, if a pricing error occurs, we will notify you promptly and give you the option to proceed with the corrected price or cancel your order. Please note that any taxes, duties, or shipping charges may apply to your order and are not included in the product price.

3. Payment Methods

We accept a variety of payment methods for your convenience. These include major credit and debit cards such as Visa, MasterCard, American Express, and Discover, as well as PayPal and other secure payment systems. Payment for orders must be made at the time of purchase.

By submitting your payment information, you authorize us to charge the applicable amount for your order. In some cases, we may conduct security checks to verify your payment details before processing your order.

4. Order Confirmation and Shipping

After your payment is successfully processed, you will receive an email confirming your order and providing shipping details. We strive to fulfill and ship orders as quickly as possible. Shipping times may vary depending on the product’s availability and your location. Shipping charges are calculated during checkout, based on your delivery address and the shipping method selected.

Hazex Jewelry offers standard and expedited shipping options. International shipping is available, but additional charges, including customs duties and taxes, may apply and will be the responsibility of the customer.

5. Product Availability

While we make every effort to keep our inventory up to date, there may be instances when an item is out of stock or unavailable. If an item in your order is unavailable, we will notify you as soon as possible and give you the option to cancel or substitute the product. In cases of out-of-stock items, we will offer a full refund or allow you to choose another product.

6. Promotions and Discounts

Occasionally, Hazex Jewelry offers promotional discounts and special offers. These promotions may be subject to specific terms and conditions, such as expiration dates or product exclusions. Discount codes or special offers are only valid during the specified promotion period and cannot be combined with other offers unless stated otherwise.

7. Sales Tax

Sales tax will be added to orders where required by law, based on your shipping address. The sales tax amount will be calculated during the checkout process and included in your order total.

8. Order Cancellations

Once an order is placed and confirmed, it is generally processed immediately, and we cannot guarantee cancellation requests. However, if you wish to cancel an order, please contact us as soon as possible at info@hazex.site. We will make every effort to accommodate your request, but cancellations are only possible if the order has not yet been processed or shipped.

9. Returns and Exchanges

For details about returns and exchanges, please refer to our Refund and Returns Policy. In general, we accept returns within 30 days of the purchase date for eligible products. Items must be unused, in original condition, and in their original packaging to be eligible for a refund or exchange.

10. Warranty and Product Care

All products sold by Hazex Jewelry are backed by a limited warranty against manufacturing defects for one year from the purchase date. The warranty does not cover damage caused by normal wear and tear, misuse, or alterations. We recommend following the care instructions provided with your jewelry to maintain its appearance and durability.

11. Customer Service

If you have any questions or concerns about your purchase, shipping, or products, our customer service team is here to assist you. Please contact us at info@hazex.site or call us at (516) 731-7352, and we will be happy to help.

12. Limitation of Liability

Hazex Jewelry is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the total amount paid by you for the purchased item.